Customer Care
Tax-Free Shopping Guide
VE SHOP offers tax-free shopping for eligible international visitors.
Eligibility You must be a non-resident visitor with a valid passport and confirmed departure from Vietnam within the required timeframe.
How it works
- Shop at VE SHOP and keep your receipts.
- Visit the tax-free counter on the ground floor with your passport and travel documents.
- Complete the refund paperwork before departure.
Please note that minimum purchase amounts and refund methods may apply under local regulations. Our boutique team can guide you through each step.