Frequently Asked Questions

Welcome to VE SHOP at Hoiana Resort & Golf. Below are answers to common questions about shopping with us.

What are your opening hours? We are open daily from 09:00 to 23:00. Our VIP concierge is available around the clock.

Do you offer tax-free shopping? Yes. International travellers may qualify for tax-free purchases. Please bring your passport and boarding pass to the tax-free counter on the ground floor.

Can I have purchases delivered to my room? Same-day in-resort delivery is complimentary for resort guests. Ask any boutique associate for details.

How can I contact the boutique? Visit us on the ground floor of Hoiana Resort & Golf, or call our concierge line listed on the home page.